It can be customized according to your preferences.
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Application Customization
TOROS offers OEM/ODM customization based on specific application requirements rather than standard templates. Available options include appearance details, power configurations, hydraulic systems, and attachment compatibility.
Technical Review
Before production, our technical team reviews each customization request with the customer to confirm feasibility, compliance requirements, and production timelines. This process helps reduce mismatches, avoid unnecessary modifications after delivery, and ensure machines are suitable for real job-site conditions.
Order Flexibility
Customization support is available for both standard models and bulk orders, allowing distributors to adjust product specifications according to local market demand.
Certifications & Compliance
It's not just about displaying certificates, but also about verifiable manufacturing standards.
International Standards Compliance
All TOROS machinery complies with CE, ISO, and other applicable international safety and quality standards required for global markets.
Documented Factory Inspection
Each machine undergoes documented inspection, factory testing, and quality control procedures before shipment to ensure consistent product quality.
Import & Customs Support
Certification documents and compliance files are prepared to support customs clearance and regulatory checks, helping reduce import risks and clearance delays.
Consistent Production Control
Compliance standards are applied throughout daily production, with consistent processes and records across batches to ensure machines delivered match approved specifications.
Focus and efficiently solve problems.
SERVICE
Logistics & After-Sales
Support is structured, process-driven, and focused on real problem-solving.
Logistics Support
TOROS arranges international shipping with reinforced packaging and stable transportation plans. We support single-unit shipments, LCL, and full-container deliveries, with tracking information provided where applicable.
Shipping methods and schedules are selected based on destination, order size, and customer requirements, helping reduce transportation risks and unexpected delays.
After-Sales Support
Our after-sales service includes spare parts supply, maintenance guidance, troubleshooting support, and technical documentation. Dealers and end users can contact dedicated service personnel for clear, step-by-step assistance.
Support is organized around standard procedures and practical solutions, helping customers keep machines operational and minimize downtime during daily use.
Overseas Warehouse
TOROS operates overseas warehouses in selected regions to improve delivery speed and after-sales responsiveness.
These warehouses keep regular stock of popular machine models and commonly used spare parts. Local inventory allows faster dispatch, shorter lead times, and more efficient handling of service and replacement needs.
For dealers and customers, overseas warehouses help reduce waiting time, lower logistics pressure, and improve overall purchasing and ownership efficiency.
130+
Exporting Countries
200000m²
Factory Area
100+
Global Partners
10+
Years
Consistency, transparency, and long-term cooperationOur Service Philosophy
TOROS approaches service and support as part of the product itself. From customization and compliance to delivery and after-sales assistance, each process is designed to be clear, repeatable, and reliable.
Our goal is to support stable equipment operation and long-term cooperation through consistent execution rather than short-term promises.
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